Metrics for R and D organizations (paper)
Quite often we get to see measurements at a high-level. A level so high that it is actually hard to see what should be measured. R&D or innovation is one of those things. How to measure innovation? What is a good R&D? What makes Google so good?
The last question cannot be answered by this article, but it can certainly be hinted. What I like best about this particular article is the distinction between a function and an organization in the context of R&D.
This distinction is crucial for defining effective metrics for organizations. One should first think about that the function of the organization has and then how well the organization supports this function. This is a really interesting reading...